Connecting remote offices and users
8el recognises the different communication challenges presented by office home and remote workers. For example, where circumstances dictate, 8el offers an indirect voice service in order to connect customers onto the 8el network. This may be for home or small office workers who can still benefit from 8el’s services by remaining part of their company’s overall telephone network.
8el’s indirect service benefits
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Single supplier covering all worker communities |
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- Reduced total cost of ownership |
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- Single point of contact |
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Inclusion of home/small office workers in central billing process |
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Access to 24/7 8el support, backed by first class SLA |
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Monitoring and diagnosis of remote office voice network (ISDN lines) |
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Current telephone numbers for remote/home offices retained |
Indirect access options
LCR - Least Cost Routing
Where an ISDN line exists, 8el will employ Leased Cost Routing (LCR) to direct calls to the 8el network. By installing Customer Premises Equipment (CPE) a pre-fix number is automatically added to each outbound call which is then recognised by the local exchange and routed to 8el.
Calls made in this way then appear on the customer’s monthly telephone bill, giving excellent control and saving time when claiming telephone calls back on expenses. Home workers can also benefit from a pre-agreed corporate voice tariff.
To discuss your voice requirements, please call 0845 33 000 93. Alternatively, send an email to [email protected]
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