Connecting remote offices and users
8el recognises the different communication challenges presented by office home and remote workers. For example, where circumstances dictate, 8el offers an indirect voice service in order to connect customers onto the 8el network. This may be for home or small office workers who can still benefit from 8el’s services by remaining part of their company’s overall telephone network.
8el’s indirect service benefits
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Single supplier covering all worker communities |
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- Reduced total cost of ownership |
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- Single point of contact |
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Inclusion of home/small office workers in central billing process |
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Access to 24/7 8el support, backed by first class SLA |
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Monitoring and diagnosis of remote office voice network (ISDN lines) |
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Current telephone numbers for remote/home offices retained |
Indirect Access Options
CPS - Carrier Pre-Select
Depending on the existing access infrastructure used by satellite offices to connect to the public telephone network, 8el will employ one of two methods to route calls to the 8el network. For Analogue lines, (commonly used by home workers), 8el will use Carrier Pre Selection (CPS) where the exchange is programmed to recognise the Call Line Identity (CLI) in order to route customer calls to the 8el network.
To discuss your voice requirements, please call 0845 33 000 93. Alternatively, send an email to [email protected]
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