Number Ranges

8el's number ranges are suited to organisations that want to present a geographically neutral front-end to all, or part of their business. In the event of a customer relocating, the 8el number can be moved accordingly, keeping administration levels to a minimum.

With 8el's voice services, existing regional numbers can be kept, whilst using 8el numbers as a complimentary service to work in parallel with existing infrastructure.

8el number ranges can also work in parallel with the IVR platform, providing an automated call-answering platform for in-bound calls. Also available are daily or weekly reports showing number utilisation - these can be standard or bespoke.

Number ranges can include:

Freephone (0800)

w Provides customers and prospects with a freephone number
w Encourages customer feed back
w Monitor in-bound call volumes
w Calls are billed directly to your account

Local rate (0845)

w Callers are charged at the price of a local PSTN call
w Extends geographical coverage by providing a neutral telephone number

National rate (0870)

w Callers are charged at the price of a national call
w Track and monitor in-bound call volumes
w Use a single number for advertising and promotional material
w Track the effectiveness and return on investment from marketing campaigns