Voice Services

One of the most efficient methods of communications is via the telephone. The key to its success has been the benefit it provides to users - it is easy to use, cost efficient and offers global coverage.

8el's approach to delivering voice services is simple. We provide a high quality service and supply solutions with resilience.

This is managed by installing an intelligent exchange (freeport) on each customer site, to maintain quality voice services. As freeport uses a triple call routing facility, this utilises a number of available routes to complete the call, assuring instant call connections first time, every time.

8el clients also gain automatic access to our Internet Billing portal. This call management platform provides secure, 24-hour access to billing information, which is updated hourly. Invoices or call reports can be downloaded or produced on-line to monitor operational efficiencies, patterns or irregularities.