|
|
Core (Voice) Engineer
|
Reporting to: Technical Director
|
|
|
|
|
Location: Office based (Reading)
|
|
|
|
|
Remuneration: Competitive
|
|
 |
Apply now |
Responsibilities:
| |
Install and maintain 8el?s TDM, ATM/MPLS and IP network |
| |
Responsibility for day-to-day installation of customer circuits, 8el equipment and customer equipment at 8el?s collocation facilities countrywide. |
| |
Assist the Reading NOC (network operations centre) in locating and resolving faults |
| |
Be part of the First Line Call (helpdesk) rota |
Competencies:
| ? |
The ideal candidate should be proactive, self-motivated, flexible & assertive |
| ? |
Able to work alone and as part of a team |
| ? |
Work against set deadlines and KPI?s (Key performance indicators) |
| ? |
Confidence to communicate with people at senior level |
| ? |
Customer focused to level whereby our customers are happy with the product and service delivered |
| ? |
Must be able to research and reference technical issues as needed |
| ? |
Must be self motivated to study and progress technical knowledge, as part of a personal development plan (PDP) |
| ? |
Be able to keep in-depth technical diaries and create reports |
| ? |
Knowledge and understanding of other companies & departments, who are important handoff points within the provisioning or faulting processes |
Technical Skills:
| ? |
Good knowledge of TDM technology, call routing, digit analysis, Q931/DASS and SS7 (NUP/UKISUP) protocols, packet switching and IP networking |
| ? |
Understanding of General Telecom Principles, Telecommunication Carrier networks, SDH, Softswitch VoIP principles and some knowledge of C+ programming would be an advantage |
| ? |
Technologies currently being used at 8el?s core include TDM class 4 switches, protocol converters, IVR, ATM/MPLS core, servers, routers and switches |
Package
| |
Competitive salary |
| |
Company share pool will apply |
| ? |
25 days paid holiday per annum (pro rata) |
| ? |
Car allowance (ฃ450 per month) |
| ? |
ฃ300 per week when on First Line Call |
Hours
To apply for this position please email your CV to [email protected]
|
