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Position: Telemarketing
Reporting to: Director of Marketing
Location: Office Based (Reading) Reporting to the Director of Marketing the Telemarketing role is critical to the success of the organisation. As a first line customer interface, this role will be expected to maintain the highest standards of timekeeping, punctuality and diplomacy whilst continually seeking to enhance the good name and reputation of 8el in all areas. This role is a sales support function and duties include the following activities: -
Via the telephone:
- Administration of ‘Remedy' database. Calling contacts to enable completion of company records, data cleansing existing information and ensuring accurate and precise company information is maintained.
- Seek out decision makers and major influencers within organisations and make appointments as appropriate.
- Meet company targets for number of calls and number of appointments per week.
Through discussion:
- Liaise with field sales, plan and implement territory campaigns for targeting specific regions.
- Work with the marketing department to coordinate activity around email and mail shot campaigns. Ensuring maximum exposure of 8el to prospects.
- Ensure smooth handover of leads to territory sales people, passing over all relevant information relating to the prospect and seeking feedback following the appointment.
- Coordination of all lead generation activities.
- Accurate record keeping of all appointment making activity on behalf of self and sales team.
- Telemarketing personnel are important team members and as such are expected to attend regular sales meetings, contribute ideas and suggestions and seek to continually improve the process.
If you would like to apply please send your CV to [email protected]
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