8el - leading voice and data solutions

Reading, UK, February 18th, 2005 --- Telecoms specialists 8el has agreed new contracts worth over £1,500,000 with a number of high profile customers. The contracts mean guaranteed future business for 8el. Companies that have renewed contracts with 8el include leading publishers Jane’s Information and Centaur Communications, technical services company Black Box and leading law firm Russell Jones & Walker.

Providing a wide range of voice and data services, 8el attributes its ongoing successful customer partnerships to the high quality of its solutions - designed to closely fit customer requirements and with built in capacity to accommodate future needs. Also, a critical factor in helping to retain customers is 8el’s exceptional support provided through unique Customer Premises Monitoring Equipment, dedicated support engineers and a proactive approach.

Said Ian Roberts, Company Secretary of Centaur Communications, “In a world where satisfying customers seems to be rare, it’s great to catch someone doing something right and a pleasure to be able to acknowledge 8el in this respect.”

8el helps its customers take advantage of the latest technological benefits with a constantly growing range of voice and data network services. Recently launched services taken up by the customer base include centralised co-location services (Russell Jones & Walker) and private DSL services that help connect remote offices (Black Box).

In an industry not usually associated with the highest levels of customer service, 8el has proved it bucks the trend by maintaining a very low customer churn rate by achieving extremely high levels of customer satisfaction. Further evidence of this was demonstrated in an independent survey, where 93% of existing 8el customers said they would recommend the voice and data supplier to others.

About 8el
8el (pronounced ‘A-Tel’), is an innovative, specialist network operator providing efficient voice and data services to the corporate market. UK businesses use 8el to satisfy the communication challenges presented by their office, home and remote communities and derive strategic, financial and quality benefits.

8el is an established and trusted supplier to leading businesses, delivering voice and data network services to over 30,000 users. Solutions are deployed across a number of vertical markets including the recruitment, transport, publishing, accountancy and legal professions.

For more information on 8el’s converged solutions contact Chris Sayer on 0845 33 000 93 or email [email protected]