The new billing service enables users to define and build their own billing reports, and download them as required. For example, users are able to analyse call activity by cost centre, by account code or review individual telephone extensions. Alternatively, users can request a number of predefined, standard reports.

8eltakes a consultative approach to delivering voice and data solutions that meet customer’s exact requirements. Said 8el’s Managing Director, Justin Hamilton-Martin, “The mid corporate market has traditionally been poorly serviced by the majority of major telecoms suppliers when it comes to flexibility of solutions, service and ongoing support. Our new billing tool is the latest example of how we are meeting customer’s expectation of quality service and support, vital in building long-term customer relationships.”

One such customer to recognise the value of 8el’s approach is leading logistics firm TDG who are using the company's new on-line billing to access essential data to provide effective reporting, previously unavailable.

Said Peter Corby, Group Telecommunications Manager at TDG, "8el's new billing system means I can get the information I need in significantly less time. Readily accessible 24/7 over the web also means my billing data is always available and once logged on, I can easily build and download billing reports that meet my specific requirements. For example, I can analyse up-to-the hour call records by individual cost centre.”

About 8el
8elis an innovative, specialist network operator. It provides efficient voice and data solutions to the business market. Customers use 8elto meet their communication needs and derive a mixture of strategic, financial and quality benefits.

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For more information contact Adam Borrett on 0845 33 000 93 or email [email protected]