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Through on-going collaboration with customers, 8el designs solutions that ensure service continuity.
Support Management
8el is able to store and act on pre-agreed escalation procedures in the event of a disaster. By using 8el as a single point of contact, multiple services can be redirected as required to minimise disruption.
Building Outages
8el’s network monitoring tools enable it to proactively advise customers of power outages and organise the re-routing of inbound traffic to an alternative location as required.
Telephony Services
8el network solutions add to, rather than replace existing lines. This gives the advantage of building immediate exchange resilience to telephony services.
WAN Services
8el’s WAN services are fully managed and designed to maximise availability. Its fully managed solutions re-route traffic over alternative routes as necessary to guarantee service in the event of a primary route failure.
ISP Services
8el can upgrade, replace or complement existing ISP connections for customers. For example, email services can be maintained via 8el in the event of a primary ISP outage.
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www.8el.com
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