Value Added Services

Voice
8el's voice solutions offer the flexibility to cope with changing needs.
These include:

Direct Mobile network access from all sites 'V-Port'
This service is for multi-site businesses wanting to significantly reduce internal mobile call costs, whilst maintaining robust call quality. Connection to a mobile virtual private network is provided via the 8el core.

Dial Plans
This service enables abbreviated short digit dial plans to be commissioned between core and remote sites, including home and mobile workers.

Follow Me Service
This service allows individuals to be contacted on a single number regardless of their location. Secure PIN authentication allows users to independently update destination details as required.

IVR
8el has an IVR platform that can be configured to deliver fully managed advanced call routing services in collaboration with customers. These range from company announcements to geographical routing.

Non Geographic Numbers
8el owns and can supply non-geographic number ranges including 0808, 0845, and 0870s.
*Direct voice services only

Data
8el provides a full range of data network services to satisfy customer needs as they change. These include:

ATM WAN/Frame Relay
8el can provide a variety of private site-to-site, secure data network options. These are normally but not exclusively ATM based.

ISP Access
8el offers access to a range of Internet Service Providers through its core in Telecity, London.

ISP Load Balancing
8el offers a load balancing service to maintain Internet access in the event of a primary circuit failure. This service is aimed at organisations where high data availability is critical.

Co-location
This service allows customers to co-locate their gateway equipment centrally at the 8el core and onto managed rack space. This reduces the need for multiple firewalls, increasing performance and giving direct backbone access to the Internet.

Remote Access
This service allows a secure connection to corporate systems and onward web access through the company firewall for remote and home workers including analogue, ISDN2 or GPRS access.

VLL Access - Temporary Offices
This service allows customers to extend their WAN using 'always on' ISDN connections (up to 512kbps). This service is ideal where flexible or short-term services are required.

NetConnect (SSL service)
8el's Secure Socket Layer (SSL) service provides remote and home workers with secure access to corporate systems using any web browser.

Data DR - Planning Business Continuity
8el can map traffic or pre-build alternative data paths in the event of a site outage.

8el Watch - SNMP
8el's Watch service monitors corporate networks 24/7 tracking usage, traffic growth and outages. This service can be extended to manage any SNMP manageable device including switches, hubs, routers and servers.

Data Link Backup Services
This service provides customers with additional resilience in the form of ISDN2s capable of providing up to 512Kbps connectivity to a private WAN or ISP connection in the event of primary circuit failure.

IP/VPN
8el's customers can build IP/VPN over 8el's core network to extend their WAN. Due to the location of the core network in Telecity London, this has the advantage of providing enhanced performance and direct backbone access.

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