SIP trunking features
SIPPort utilises SIP trunks to connect IP or digital PBX’s to 8el ’s core network. Customer calls are carried as VoIP through an IP data infrastructure via an 8el managed device (called a SIPPort Exchange) on the customer site.
How we deliver unprecedented support as a fully managed service
Unlike other SIP trunking solutions on the market, SIPPort offers a fully managed service that features end-to-end support. By installing a SIPPort Exchange on site, 8el can manage both ends of the trunk rather than just supplying call termination. This allows superior levels of support including:
- Remote monitoring – the SIPPort exchange acts like a virtual engineer offering full remote access and diagnosis for site based equipment
- Site to site VPN via ISDN over IP protocol on sites
- CLI and DDI manipulation – SIPPort can adapt the call CLI/DDI (inbound and outbound) to route to any destination address required (eg. re-route to another office)
- Live call monitoring - SIPPort can view calls as they are being dialled and track issues in real time
- Disaster recovery – in the event of as link going down, the service can reroute the calls to ensure delivery
- Easy transition to SIP using existing hardware
Reliability you can count on
Retaining a small number of ISDN channels can provide backup for any inbound calls in the event of any network issues, increasing the resilience of the companies voice system. The SIPPort service is also back by an SLA guaranteeing call quality and service delivery.
Bespoke call routing
SIPPort removes geographic constraints, allowing you to publish local numbers around the UK without having to pay diversion charges back to the main office. Calls are then mapped to the IP interconnect for onward routing via SIP trunks.
To learn more about 8el's SIP trunking service, please contact our sales team on 0118 338 3062 or email info@8el.com.
| Overview | Features | Benefits | Resources |
About Us
Services