Pull to Ground
Pull to Ground is another feature of 8el's CallPort VoIP service that combines increased efficiency for users with cost benefits.
Many companies spend a lot of money transferring incoming phone calls to external mobiles. 8el CallPort's Pull to Ground functionality allows calls to be conveniently diverted back to a desk phone or transferred to a particular extension from a mobile mid conversation.
This means that callers do not have to hang up and re-dial in order to reach a fixed line number. This inevitably increases user efficiency and results in lower call costs as the transfer cost is negated. The diagrams below illustrate the 'Pull to Ground' functionality:
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