Call Conferencing
8el's Call Conferencing service is a versatile audio conferencing application for business. It provides a complete, cost effective solution for managed and impromptu conferencing services in a fully scalable environment.
The 8el managed conferencing platform, as part of 8el's core network, can handle an almost unlimited number of simultaneous calls for a single conference and has the ability to handle thousands of simultaneous calls at any one time. There are two types of call conferencing services available to customers:
1) Managed conferences
Managed conferences are booked in advance with access via pre-allocated PIN numbers which are distributed to all the participants prior to the conference. A conference owner or 'chairperson' is in control of the conference and has their own unique PIN. Another generic PIN is distributed to all other participants of the conference. The PIN allows participants to dial-in and enter the conference. Alternatively, the 'chairperson' can dial out to participants and invite them in. Attendee announcements can be enabled or disabled as required per conference room.
2) Instant conferences
This facility enables users to start and control an 'instant' conference. Impromptu conferences can be controlled by the 8el soft-client, and enables a call to be extended beyond 3 participants without having to dial into a conference bridge. Whilst users cannot join these conferences by dialling in, the instigator of the conference can invite almost unlimited numbers of users into a managed environment where the call instigator becomes the 'chairperson' of the conference.
Manage multi-user conferences
The 'chairperson' is in control of the conference. Their unique PIN gives them the ability to control the conference via keypad tones or driving the web portal. The features include introducing new participants, muting attendees, conference recording and locking conference callers.
Call Conferencing features
| Feature | Description |
| Scheduled Conferencing | Password controlled call conferencing. User announcements are played on Entry and Exit |
| Impromptu conferencing | This feature enables users to initiate impromptu conferences for both internal and external users. Usage is not limited to a specific number of participants. A graphical representation of users is displayed when uses join the conference, caller icons also change based on a central speech recognition tool. This feature is enabled via the soft client upon demand. |
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