Saving costs through VoIP services
One of the major benefits of 8el's CallPort Managed Profile service is the potential cost savings available. 8el's CallPort solution enables customers to roll out a PSTN grade Voice over IP (VoIP) solution and this technology allows businesses to make telephone calls using their IT Network for calls between branches and their ISP connection for external calls, instead of an analogue phone line.
It costs less to make a telephone call using VoIP than it does using conventional landline services, particularly when making local and national calls. 8el CallPort customer will receive free site to site calls plus free local and national calls to all UK destinations.
Additional cost benefits include:
Line Rationalisation
Due to the alternative networking approach of the managed profile solution, ISDN lines can typically be reduced by 50-100% per site. Calls connect to the PSTN in this scenario through the managed service gateway, rather than via local site access.
Profile Charges
CallPort charges on a per profile basis, enabling companies to deliver the features and benefits of an NGN service, without the associated capital expenditure and maintenance of an IP-PBX solution.
Hardware Costs
Multi-site companies can find it costly to adopt the IP-PBX solution as it is necessary for each site to have its own hardware. Even a hosted IP-PBX solution requires a substantial investment in equipment. As 8el's solution relies on central intelligence and customer software the hardware costs tend to be lower. Also upgrades and maintenance costs are included in the solution.
Whilst 8el can provide the physical environment for a hosted IP-PBX solution, in addition to hardware costs, customers are required to pay a fee for co-location and also for the number of channels reserved for the platform, as well as allocating the resource to remotely support the hardware. With 8el's managed solution, co-location costs and port reservations are avoided as these are included in the license fee.
Scalability
8el's CallPort Managed Profile service offers customers a fully scalable solution. It has the flexibility to cater for business growth, office moves and restructures by issuing profiles as and when required. CallPort charges on a per profile basis, enabling companies to deliver the features and benefits of an NGN service without the associated capital expenditure and maintenance of an IP-PBX solution.
It can be difficult to forecast the growth and development of an organisation. When purchasing an IP-PBX the company usually needs to predict the number of users per site. This can be potentially expensive as over estimating can result in unnecessary costs and under forecasting could result in hefty upgrades. 8el's Managed Profile solution has the flexibility to cater for business growth, office moves and restructures by issuing profiles as and when required.
Economies of Scale
8el's Managed Profile service encompasses fully managed elements spanning from call termination to networking and server co-location. Consequently, customers are able to gain economies of scale from 8el, in comparison to a number of suppliers, each with a reduced scope of supply.
Handset Costs
When seeking the benefits of IP telephony customers can save on handset costs via 8el, offering users the ability to 'drive' functionality normally located on a stand alone phone. This is achieved through pairing computer software client with a handset. This means that customers can select simpler, lower cost phones but still capitalise on the advanced functionality available. This also reduces the likelihood of purchasing handset hardware that will go out of date as technology develops. Furthermore 8el's service is inherently future proof as a fully managed solution will continue to evolve through central and remote software updates.
Bandwidth Savings
Customers can make large WAN bandwidth savings via the use of the right codec (the method of encoding a phone call into a digital network). Codecs dictate the bandwidth used when making a phone call and the potential impact on the call quality. An unfavourable codec could lead to a significant increase in the required bandwidth and lead to a costly WAN upgrade; utilising the incorrect codec can potentially have a negative impact on call quality for users.
To discuss implementing an NGN solution, please call 0118 338 3000. Alternatively, send an email to sales@8el.com
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