Increased functionality enabled through the 8el NGN service
Pull to Ground is another feature of 8el's NGN voice service that combines increased efficiency for users with cost benefits.
Many companies spend a lot of money transferring incoming phone calls to external mobiles. 8el CallPort Managed Profile services 'Pull to Ground' functionality allows calls to be conveniently diverted back to a desk phone or transferred to a particular extension from a mobile mid call.
Users can transfer incoming calls to a reception and on to any other user. This means that callers do not have to hang up and re-dial in order to reach a fixed line number. This inevitably increases user efficiency and results in lower call costs.
The diagrams below illustrate the 'Pull to Ground' functionality:
To discuss implementing an NGN solution, please call 0118 338 3000. Alternatively, send an email to sales@8el.com
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