VoIP 'offers more than just cost savings'
Enterprises making the switch to VoIP have been reminded that the technology offers a number of advantages in addition to the well-publicised cost savings.
Writing for tmcnet.com, Stefania Viscusi explained that VoIP services provide several "productivity enhancements" that can prove to be just as important as reductions in expenditure.
She also urged businesses to ensure that their VoIP system is optimised to yield the maximum benefits in terms of profits and productivity.
Citing a recent vendorguru.com article from Clare Kaufman, Ms Viscusi said that new VoIP users should take a proactive approach to troubleshooting and testing.
"By continually monitoring and optimising the VoIP phone system, businesses can ensure they are getting a maximum return on investment," she explained.
Ms Viscusi also suggested that upgrading from VoIP to a full unified communications solution can "bolster productivity as the solution provides multiple channels of communications for users".
Cabinet members of Birmingham City Council are set to vote on the deployment of a new VoIP network this week.
If you would like more information on 8el's VoIP solution, please call our sales team on 0118 338 3062 or email info@8el.com.
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