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Firms 'still lacking' disaster recovery plans
A significant proportion of businesses in the UK do not have a business continuity plan in place to manage operations in the event of a disaster, according to a new study.
Research conducted by IDC for BT Global Services found that 21 per cent of large companies in the UK have no disaster recovery plan. Despite this, 37 per cent said they did plan to increase business continuity investment this year.
The report also revealed that just 71 per cent of companies' continuity plans included emergency recovery aspects, looking beyond IT issues to other concerns such as communication.
"Business continuity planning should encompass technology, human resources and customer service issues," said Ray Stanton from BT Global Services.
"The right business continuity investments don't just protect against threats, they help to build customer confidence and enhance the brand."
Accountability for contingency plans covering terrorist threats, flooding and other risks to business operations was found by the research to be with IT managers for 27 per cent of firms.
Decisions surrounding business continuity, however, are increasingly being made at board level, with 49 per cent of companies led by a director, board or chief executive on such plans.
A recent report from SteelEye Technology found that more than half of IT professionals think that downtime of more than 24 hours could damage their business irreparably.
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