Frequently Asked Questions about 8el as a supplier
Is 8el 'big enough' to supply my business?
8el is flexible and dynamic. Through partnerships with big industry names, 8el is able to comfortably reach across the UK whilst providing an enriched customer experience around communications solutions. Solutions are under-pinned by key industry players selected by 8el. Taking the best parts available from these larger companies and placing a support layer over this infrastructure provides a more customer centric solution than the larger monoliths can offer. This is reflected in the fault ticket responses that 8el collects upon closure of every fault raised. By using this best of breed approach, 8el is able to provide large corporates with the a corporate grade service.
Why would I buy from 8el?
8el is a premium carrier managing its own traditional voice switches with its own BT interconnects, its own VoIP and SIP solutions as well as its own London metro MPLS network between its data cores. 8el does not dig the streets but leverages it's relationships with the large UK carriers to provide a quality national network and experience.
Will you work with my current suppliers?
8el will work with existing suppliers to create the best solution for our customers. We have a strong history of working with PBX maintainers, network operators and application providers to ensure the interoperability of the total solution. This co-operation often starts in the pre-sales phase, however is common through the project management process and in-life support.
Who owns 8el?
8el is a privately funded company where the founding Directors still hold a controlling interest in the company. 8el has raised in excess of £14 million of funding since it started in 1999. 8el has been funded though private individuals and currently has over 150 private investors. As the company has avoided institutional and traditional bank lending, the availability of funds has not been affected by the credit crunch and the destiny of the company remains in the management's hands.
Why would I want to put all my eggs in one basket?
Choosing 8el as your communications provider is not placing all your eggs in one basket. 8el provides a total solution made up of the best parts of network, applications and solutions available in the market. Admittedly, the management of the solution resides with 8el, which enables the team to take ownership of the experience. With 10 years experience in providing the highest quality solutions in the uk mid market, 8el is the natural choice to deploy a convergence strategy.
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